Last Updated: January 2026
1. Scope and Subject Matter
These Terms and Conditions apply to all services provided by [Your Agency Name] (hereinafter “the Agency”). By engaging our services, whether through a subscription or a fixed-price project, the Client agrees to these terms in full.
2. Services and Engagement Models
The Agency offers services in the fields of Custom SaaS Development, Agentic AI Solutions, Enterprise Automation, and Mobile Development.
- Subscription Model: Services are provided on a recurring monthly basis. Clients can pause or cancel as per their plan’s specific terms.
- Project-Based Model: Services are provided based on a defined Scope of Work (SOW) with fixed milestones and deliverables.
3. Intellectual Property (IP) Rights
- Ownership: Upon full payment of all outstanding invoices, the ownership of the final source code and intellectual property created specifically for the Client shall be transferred to the Client.
- Pre-existing Tools: The Agency retains ownership of any pre-existing code, libraries, or AI frameworks used during development, while granting the Client a non-exclusive, perpetual license to use them within the delivered product.
4. Client Responsibilities
The Client is responsible for providing all necessary information, access, and approvals required for the Agency to fulfill the services. Delays in providing such information may result in adjustments to timelines and delivery dates.
5. Fees and Payment
- Subscriptions: Payments are due at the beginning of each billing cycle. Failure to pay may result in immediate suspension of services.
- Projects: Payments are typically made in installments based on project milestones.
- No Refunds: Due to the high-value nature of custom engineering and AI work, payments are generally non-refundable unless specified otherwise in a written agreement.
6. Liability and Warranties
- “As-Is” Performance: Software and AI models are provided “as-is.” While we strive for perfection, the Agency does not warrant that the software will be 100% error-free or that AI models will produce perfect outputs at all times.
- Limitation of Liability: To the maximum extent permitted by German law, the Agency shall not be liable for any indirect, incidental, or consequential damages (including loss of profits) arising from the use of our services.
7. Confidentiality
Both parties agree to keep all trade secrets, business strategies, and technical data shared during the collaboration strictly confidential. This obligation persists even after the termination of the service agreement.
8. Termination
- By Client: Subscriptions can be canceled through the account settings or via email, effective at the end of the current billing period.
- By Agency: We reserve the right to terminate services if these Terms and Conditions are breached.
9. Governing Law and Jurisdiction
These terms are governed by the laws of the Federal Republic of Germany. The place of jurisdiction for all disputes arising from this contract is [Your City, e.g., Berlin].