Last Updated: January 2026
1- General Information
This Privacy Policy informs you about the nature, scope, and purpose of the processing of personal data on our website and through our services. We take the protection of your personal data very seriously and treat it confidentially and in accordance with the statutory data protection regulations, specifically the General Data Protection Regulation (GDPR / DSGVO).
2- Data Controller
The entity responsible for data processing on this website (the “Controller”) is: Faro Tech Solution Ortolfstraße 106A, 12524 Berlin Email: info@farobox.io Represented by: Hamid Tadayoni Bastekan
3- Collection and Storage of Personal Data
When you visit our website or use our services, we collect data in several ways:
- Cookies: We use cookies to enhance user experience. You can control these through your browser settings.
- Log Files: Our server automatically collects technical information (IP address, browser type, time of access). This is necessary for the technical operation and security of the site (Art. 6 (1)(f) GDPR).
- Contact Forms: When you reach out to us, we store the data you provide (Name, Email, Project details) to process your inquiry (Art. 6 (1)(b) GDPR).
4- Purpose of Data Processing
We use your data for:
- Providing and maintaining our services.
- Communicating with you regarding projects and quotes.
- Ensuring the security and stability of our website.
- Marketing and analytics (only with your explicit consent).
5- Data Sharing and Third Parties
We do not sell your data. We only share data with third parties (e.g., cloud providers, CRM tools) when:
- You have given explicit consent (Art. 6 (1)(a) GDPR).
- It is necessary for the performance of a contract (Art. 6 (1)(b) GDPR).
- There is a legal obligation to do so.
6- International Data Transfers
If we process data in a country outside the European Union (EU) or the European Economic Area (EEA), we ensure that the recipient provides an adequate level of data protection (e.g., through EU Standard Contractual Clauses).
7- Your Rights (under GDPR)
As a user, you have the following rights:
- Right to Object: To object to certain processing activities.
- Right to Access: To know what data we hold about you.
- Right to Rectification: To correct inaccurate data.
- Right to Erasure: To request the deletion of your data (“Right to be forgotten”).
- Right to Data Portability: To receive your data in a structured, machine-readable format.
8- Data Security
We use state-of-the-art encryption (SSL/TLS) to protect your data during transmission and maintain strict internal security protocols.